Frequently Asked Questions

Who is Blue Dinosaur, and what do you make?

Blue Dinosaur is an Australian company making bars and balls from real ingredients, with nothing artificial in them. There are four ranges. Protein + Fibre bars carry 20g of whey protein and 10g of fibre. Protein & Collagen bars use egg white protein and beef collagen and are dairy free. Clean Bars are five ingredient plant based whole food snacks. Protein Balls are plant based bites built on dates and nut butters. One promise across all of them: if you cannot pronounce it, it is not going in.

Which range should I start with?

Depends what you want the snack to do. If you are training and want protein plus something that keeps you full, start with Protein + Fibre. If you want protein but cannot do dairy, or collagen is specifically what you are after, go Protein & Collagen. If you want real food in a wrapper for a lunchbox or an afternoon dip, that is Clean Bars. If you want something smaller and plant based that is easy to stop at one of, try Protein Balls. Still unsure? Protein + Fibre is where most people start.

What does real ingredients, nothing artificial actually mean?

It means the label is short and everything on it is food. No chemicals, no synthetic binders, no artificial flavours, no preservatives, no artificial colours and no sugar alcohols. Our Clean Bars run to five ingredients and our Protein & Collagen bars to six or seven. The test we hold ourselves to is simple: you should be able to read the ingredients list out loud and know what every item is. Compare the back of one of our packs against anything else on the shelf.

What does shipping cost and how long does delivery take?

Shipping is free Australia wide on orders over $120. Below that, the cost is calculated at checkout once you enter your address. Orders are dispatched from our Australian warehouse and delivery times vary by state and by how far you are from a capital city.

Do you ship to New Zealand or internationally?

Our free shipping offer applies to Australian orders. If you are ordering from New Zealand or elsewhere, choose your country at the top of the page to see pricing in your currency, and shipping options and costs will be calculated at checkout.

Can I set up a repeat order or subscription?

Not at the moment. Most people order a few boxes at a time, which lasts a month or two and clears the free shipping threshold in one go. If a subscription is something you would use, let us know, because it is on the list.

Is there a discount code or a sale on?

The current pricing on each product page is the best available, and any live promotion is already applied, so there is no code to hunt for. The reliable way to hear about a sale before it sells out is our email list, and new range launches usually go out there first. Free shipping applies Australia wide on every order over $120.

What if I do not like them? Can I return them?

Get in touch within seven days of delivery at info@bluedinosaur.com.au and we will sort it out. Returns need to be authorised before you send anything back, goods need to be in their original packaging, and return postage is the customer's responsibility. Every case is assessed individually. If something arrives damaged or is not what you ordered, tell us and we will make it right, and none of this affects your rights under Australian Consumer Law.

Do you supply cafes, gyms, offices or retailers?

Yes. We work with cafes, gyms, health food stores, offices and corporate clients across Australia. Wholesale pricing and minimum order quantities depend on volume and format, so the fastest route is to get in touch with what you are after and we will come back to you.

Why is so much of the range out of stock right now?

We are in the middle of a range relaunch. Our Protein + Fibre bars are the first of the new line and they are available now. The Protein & Collagen bars, Clean Bars and Protein Balls are all between production runs and returning soon. We make in batches with real ingredients rather than running continuously, so a changeover like this means a stretch where a lot of the range is unavailable at once. Add your email to the alert on any product and you will hear the day it is back.

Free shipping Australia-wide on orders over $120

Real ingredients. Nothing artificial. Ever